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HAVE A QUESTION? HERE ARE MOST FREQUENT QUESTIONS ASKED

What must I do to get a Return Merchandise Authorization (RMA)?

Please call Customer Service+92 334 650 23 33 Or contact us by WhatsApp or Viber at given phone number to request an RMA number. The instruments must be inspected before credit can be issued. Expect 2 to 3 weeks to process credits.How can I get a product repaired?Please see the repair page.How do I return a purchased product?Please see the returns page.

What forms of payment are accepted?

Grey-Medical accepts the following forms of payment: PayPal, International bank wire, and the following credit cards:Grey-Medical accepts the following forms of payment: PayPal, International bank wire, and the following credit cards:

Mastercard, Visa, and American Express.How do I get a receipt?Please print your receipt from the web store when you order your instruments. If you need to print a receipt for a previous order, you can find the orders on your account profile under the Orders tab.Will my credit card be charged immediately?Yes, as soon as your order is submitted. If there is any difficulty in filling your order immediately, we will contact you regarding your order.How can I speak to a real (live) person about my question?We are serving our customers with Live Chat ! You can ask questions and seek information for quick answers write us at the live chat option you are viewing at our website

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