INSTRUCTION FOR USE
Grey Medical document support
Instruction for Use.
Request the correct Instructions for Use document for your Grey Medical surgical instrument.
IFU request form
Request Instructions for Use
Fields marked * are required. After submission, your email app opens with all details ready to send to Grey Medical support.
Before requesting an IFU
Small details help us find the right document.
Instructions for Use documents are product-specific. Include as much identifying information as possible for a faster and more accurate response.
Use the catalogue number.
A catalogue number, product name, instrument set reference or order number helps our team identify the item correctly.
Tell us the country.
Documentation requirements may differ by market, so please include the country where the instrument will be supplied or used.
Review the full document.
Always read the complete Instructions for Use and follow the guidance that applies to the stated product and intended use.
Important information
IFU documents are product-specific.
The document provided must be checked against the product reference, stated intended use and destination market. It does not replace professional training, clinical judgement or local regulatory requirements.
Frequently asked questions
Instruction for Use FAQs.
Quick answers before you submit your documentation request.
What is an Instruction for Use document?
An Instruction for Use document contains the product-specific instructions, warnings and other information supplied for the stated instrument and intended use.
What details should I include in my request?
Include the instrument name, catalogue number, order or invoice number if available, your company, country and the document you need.
Can I request an IFU for any Grey Medical product?
You may submit a request for any Grey Medical product. The team will review the product reference and guide you to the appropriate available document or next step.
Why do you need the catalogue number?
The catalogue number helps identify the exact instrument or set so the request can be matched to the correct product-specific documentation.
Why should I provide my destination country?
Document requirements may differ by destination market. Your country helps the team understand the context of your request.
Can I use an IFU as clinical training?
No. An IFU does not replace professional training, clinical judgement or the facility procedures relevant to the user and procedure.
Need help with your request?
Contact Grey Medical support.
If you are unable to identify the instrument reference, send us the product name, your order details and a clear description of what you need.